Gradcom Ltd Organization Behavior Research Paper

Gradcom Ltd Organization Behavior - Research Paper Example This paper highlights that  some of the external influences resulting from the management can be manipulated to be benefit the company. It is however the duty of the management to find out how. The better the managers understand their employees, the better the relationship and the better the performance per employee. This analysis is going to be based on the factor stated above in relation to my current company-Gradcom. It is renowned for its mobile phones and computer consultancy services in Kenya and the whole of East Africa. It has been in this business for more than ten years now.  This study outlines that communication is the key to success of every organization. It is through communication that information is passed from the floor managers to the apex C.E.Os for decision making in bureaucratic organizations. A failure at any level guarantees total failure since decisions will be made based on a distorted information or insufficient data. Communication at Gradcom can be desc ribed as a mix of formal and informal with the former being strictly for communications that requires keeping records. Grapevine define the communication among the employees with majority of the information passed on informally from person to person. This culture by the prevailing environment that discourages authoritarian ruling of the juniors and less hierarchical ranks within the organization.  Most of the formal communications involve written memos, outgoing and incoming letters as well as any other official documentations where records are a necessity.